Makfinity provides the best technical support in
the business. For support of e-commerce, web design, office applications, or if
the information you need is not covered in one of the areas addressed below,
please send our Support Team a detailed e-mail from this link:
and we will respond within 24 hours.|
Frontpage 98/2000 is a popular
web development product which works a little differently from other html
editors. We have provided the following information to assist you in
creating and uploading Frontpage sites. Should you need further assistance
with Frontpage, the best overall source is the company that makes it:
Microsoft's FP Authoring
Site. We also highly recommend the Builder.com FP98 help
The most commonly asked
question when using Frontpage is:
The default page still
shows up even after I have uploaded my index
SOLUTION: You MUST DELETE the default page
before your index page will show up.
ALSO: If you are attempting to work with
Frontpage accross a firewall (from a corporate server) you may experience
"unable to connect to host" problems. You need a stand alone dial-up
account for the best results .
problems in Frontpage
|Frontpage is different from other web editing programs. It uses
"extensions" and things called "webbots" to accomplish certain tasks. Some
of this makes your job as a webmaster easier, and sometimes it makes
things more difficult. Our best advice is to decide early on if you want
to use Frontpage or not, and stick with that plan - using a version of
Frontpage in combination with another editor and an FTP program is a sure
recipe for disaster.
Every account comes with
FP extensions enabled but NOT installed - please send us an e-mail to
firstname.lastname@example.org and we will enable the FP extensions for you.
Publishing a Web:|
have built your html documents and are ready to upload them to our server:
1. Open the web you've created on your PC using FP Explorer
2. Choose File > Publish
3. If your "Destination Web
Server" doesn't appear in the Publish window (it won't the first time you
publish to our server) CHOOSE "More Webs" and type the location of the web
to publish to. Hit return. IMPORTANT: Use www.yourdomain.com as the
Destination Web Server (earlier versions of FP called this the "FTP Server
Name") to publish to our server. Leave the "Destination Web Name" BLANK.
4. You will be asked for your USERNAME and PASSWORD. This is your
domain's USERNAME and your Frontpage PASSWORD (which may be different than
your regular telnet/ftp/POP password).
5. You can watch the
progression of the upload by looking at the bottom left corner of FP
Opening an Existing Web:|
|1. Open FP
Explorer and choose File > Open Front Page Web. |
2. You can now
choose to open a previously created web on your PC or your web on our
3. Highlight the appropriate web or type in the web
address (www.yourdomain.com) and click OK.
4. Enter your USERNAME
and FP PASSWORD if required.
5. Make modifications and recalculate
links if needed. (See FP help docs for info on when it's necessary to
Troubleshooting Common Problems with FP98:|
|Getting error - "Root Web Busy"
your site and remove the "service.lck" file in /www/_vti_pvt. This usually
happens when an FP session is interrupted before completion.
Server timing out when
publishing large sites.
This difficulty arises when the
uploading link times out in the process of copying the web to our server.
The only suggestion Microsoft has offered so far is to break the main web
into a group of sub webs on your PC, then upload these individually. If
this problem persists for you, please contact support.
Getting Error - "Front Page Extensions not
We often see this error being reported even when
the extensions have been installed. If you get this error, please contact
support and we'll make sure the extensions are installed and repair them
if necessary. NOTE: The extensions are easily corrupted. Please use only
FP Explorer to update your web site on the server, not FTP.
I published but my web's not there!
will happen when the "Destination Web Name" is filled in when publishing
to our server.
This box should be left blank. If you put any other
name in this box it will create a subdirectory off of your root web and
copy all of your files into it. Your site will exist under a subdirectory
instead of at the top level /www where it should be.
counter, bbs, guestbook, etc isn't working.
are generally due to incorrect permissions on either the directory,
file(s) or CGI script(s) that are associated with them. Please don't
change the permissions of your files or directories unless you have a
specific reason for doing so and you know what effect it will have on your
My forms won't work through the Secure Server.
The call to a CGI script using the Secure Server must not
be within a webbot. Use a normal CGI call in your html script for Secure
My search bot doesn't return any
The /www directory must be world readable AND you
need to recalculate links BEFORE publishing (or after editing directly on
the server). If it still doesn't work: FTP to the server and go to the
/www/_vti_txt/default.wti directory. Delete any files that begin with
"ALL.". Don't delete any other files. Then using Windows Explorer, do the
same thing on your PC. Recalculate links, test locally with your browser
FP starts the Web Publishing Wizard when I try
Cancel the operation and e-mail support to have
the FP extensions installed/repaired.
Why is my page renamed
on the server when I publish?
The "Default Document" of
your web is automatically renamed by the server to what is required by the
configuration of the server. For example, if you've named the main page
"index.html", it may be renamed "default.html". Just check the links to
your main page to make sure they refer to it the same way.
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