Makfinity provides the best technical support in
the business. For support of e-commerce, web design, office applications, or if
the information you need is not covered in one of the areas addressed below,
please send our Support Team a detailed e-mail from this link:
and we will respond within 24 hours.|
Uploading Your Site For the First Time: A Beginner's Guide
Once you receive your 'Welcome to Makfinity' letter and packet that contains your IP address,
username, and password, you are ready to start uploading files into
your account. There are a number of FTP (File Transfer Protocol)
programs on the market that can be used to upload your files. When using
any type of FTP program there are three key things to keep in mind
when connecting to your account.
Keep in mind no matter what FTP program you may be using,
these three items above are needed to connect to your account.
- Your 'host name' would be your IP address or domain name
- Your 'username' is the username we provided in the Web Hosting Packet that we sent you.
- Your 'password' is the password we provided in the Web Hosting Packet that we sent you.
Once you login using the FTP software of your choice you will be in your home directory.
Once you logon you will be in your home
directory. There are many files and folders already sitting in your
home directory. Each folder has its own purpose. Just ahead we will
explain what the responsibilities of each are.
Explanation of each folder - Please note that you might have more/less
folders depending on which hosting plan and what options you have
Special Note: you should never delete or edit any files or folders
that are throughout your home directory initially.
- domain-anonftp - this folder is used for your anonymous users to download public files
- domain-web-logs - this folder contains all access logs of visitors to your site
- domain-mail - this folder holds all POP mail accounts for your domain
- domain-www - this folder stores all html files for your domain (same folder as the www folder)
- www - this folder stores all html files for your domain (same folder as the domain-www folder)
- domain-secure - this folder stores all secure html files (same folder as www
folder and domain-www folder) this is an alias folder that is secure when the right
URL path is called correctly. Example: https://secure-server.net/domain_name/file.name
Viewing Your Web Site
Once you receive your 'Welcome to Makfinity' letter and packet that
contains your IP address, username, and password, you can view your web site through a web
browser such as Netscape Navigator or Internet Explorer. In the initial 24 to 72 hours from
getting your 'Welcome to Makfinity' letter you will only be able to view your web site by
using your IP address (ex. 255.255.10.2). The reason for it is that it takes about that amount of time for
InterNIC to link your IP address to the domain name you have registered. After those 24 to 72
hours you will be able to use your domain name www.yourdomain.com. Please note that when you
use your IP address to view your site, do not enter 'www' or '.com', enter just the IP address.
If you have not put an index.html file in your www directory yet, you will see a basic Makfinity
page saying that this web site is under construction.
Note to Microsoft FrontPage Users
Customers with FrontPage extensions installed on
their site should use only the FrontPage publishing feature to
transfer files. Using regular FTP can corrupt the extensions,
disabling the functionality of the FrontPage web and requiring
that the site be deleted to reinstall the extensions.
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